I have always struggled with authority, and authority has always struggled with me. I was frequently getting in trouble as a kid for “disrespecting” adults. But I just wanted to do things my own way. Now, I experience my children being strong and independent – and I feel a sense of satisfaction to see them …
The last few months have been tough, especially concerning our emotional and mental health. We’re social creatures. We need human interaction. From personal conversations I realize the human cost to what we’re all dealing with. Now more than ever, we should: – Cut each other some slack. – Reach out to each other a little …
I’m going to be more deliberate about the specifics of getting “back to normal” after all of this. I hope I have a better perspective and appreciation for the good things in my life. – Saying ‘NO’ to more things that take me away from home and my family. Permanent change. – Being more creative …
Customer focus or employee focus…what’s most important to you? For Richard Branson, it’s his employees: “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” For Jeff Bezos, it’s his customers: “The most important single thing is to focus obsessively on the customer. …
What if you could give a gift to a potential customer that they actually use? And what if every time they saw this gift they remembered you and asked themselves, “Why haven’t I done business with them yet?” And would you believe the best gift you could give a potential client wouldn’t mention your company …
Everything good in my life, both professionally and personally, has come in collaboration with partners. I’ve spent my entire life learning to be a good partner, and proving out a unique partnership model.
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